| Key Facts Hotel Operators Should Know Prior To Selecting Manufacturing Vendor Partner
What is the primary business of your product manufacture?
Protege Hospitality was created and sells primarily to the hospitality industry.
This is our core business. Our motto is “The Total Guestroom Solution”. This is
based on our commitment to the hotel business. We pride ourselves on offering
the most complete electronic product offering from a single vendor.
Does your manufacture primarily design their products specifically for the
hospitality industry?
Protege Hospitality does all their product development in conjunction with the
hospitality industry. We do our own marketing and new product Development. We
are strictly focused on listening to your needs and designing products for use
in your hotels.
What is your commitment based on your warranty of your products?
Protege offers the best warranties in the industry on its complete line of
hospitality products. We do not have any fine print or hidden restrictions. All
our products are backed by an unprecedented 5-year warranty.
Do you offer advance replacement or cross shipping under your warranties on your
products?
Yes. You can contact our customer service department for a RA number. We offer
this for out of box failures up to 1% of your original order and emergency
requests. We may request at our option, a credit card guarantee for these
shipments.
Can you get replacement parts?
Protege offers replacement parts for most components on its Products.
What provisions are there for international standards like 220V?
In most cases our products meet or exceed most international standards. We can
usually offer select international approvals and voltage options of110V or 220V.
Our goal is to meet the needs of your international properties.
Do your phones, adaptors and appliances offer maximum value?
Protege is focused on developing products for the hospitality industry that
deliver "maximum value" and “The Total Guestroom Solution”. Our benefits include
factory warranty, color coordination and diversity satisfying your property and
guests, the hotel industry has special needs including: Guest Convenience,
Extensive Product Offering, Manufacture Commitment, Color Coordination, Leading
Warranty, and International Distribution. We limit the number of vendors per
property. Your guests will appreciate the convince, safety, appearance and
quality.
What is your manufactures commitment?
The Protege team is 100% committed to the hospitality industry. We are available
to directly handle your questions, concerns and provide accurate answers to your
questions. We want to be your primary service provider through our partners for
your all your in-room electronic amenity needs.
Does your manufacture truly offer a full-line of in-room products?
Protege offers a complete line of in-room products including telephones, IT
adaptors and appliances, including irons, hair dryers, coffee makers, clock
radios, universal remote controls and many more.
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